If for any reason you need to return a portion or all of your order, you can do so within 30 days for a refund. If the return is a result of an error on our part, we will pay for the return shipping. Items should be returned in their original product packaging. If the order is returned outside the 30 days return time frame, a refund can be provided however it is subject to restocking fees.
If you received a faulty item and need to exchange it for the same item, just contact us to request a replacement. If you would like to exchange an item for a different one, please contact us and we can process the exchange.
All returns to Everything Shed Dog require a Return Authorization form that can be placed into the box containing your return. This can be obtained by printing the Return Authorization form found on the website.
Please note that it takes us 3 to 5 business days to process returns and/or refunds.
Just contact us and we will make it right for you. Satisfaction Guaranteed!